Interviewing clients for a case study:

Documenting the process as it happens will also make it easier for the marketing team to get access to customers for an interview. They will already be in regular communication with your sales or customer service teams, so they are likely to get back to you for an interview in a timelier manner.
A phone interview is the best way to gather a customer’s genuine feelings about working with your company and the results you delivered. You’re also more likely to get quotes that show off the customer’s personality to make your case study original and more interesting.
While you want to capture the customer’s genuine reaction, help them prepare by sending a list of questions before the interview. This will help them reflect on their experience and prepare better an- swers that illustrate the process.
Industry:
Location:
The Challenge:
The Challenge Summary:
The Goal:
The Goal Summary:
The Solution:
The Results:
The Results Summary:
Extra Comments:
How would you rate Sithabile Technology services out of 10?
Is the client willing to participate in a phone interview?
Your Industry
Your Location
Challenges
Please select what issues the company faced before using Sithabile Technology Services
Solution
Please select how Sithabile Technology services helped you solve those issues.
How did using Sithabile Technology services help you overcome previous challenges?
Outcomes & results
Every backup solution is different. But with Sithabile Technology we offer a solution that is personal to your company needs.
How would you rate Sithabile Technology services out of 10?
A phone interview is the best way to gather a customer’s genuine feelings about working with your company and the results you delivered. You’re also more likely to get quotes that show off the customer’s personality to make your case study original and more interesting.

Is the client willing to participate in a phone interview?