Privacy Policy

  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal information.
  • Personal information may include any of your name, address, identity number, passport number, race, gender, and other details that may enable someone to identify you.

Information Collection, Use, and Sharing

We are the sole owners of the information on this site. However, we only have access to/collect information that you voluntarily give us via email or by other direct contact with you. We will not sell or rent your personal information to anyone and we do not own this information.

We will use your personal information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil a request from you or provide our services to you.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may also partner with another party to provide specific services. When you sign up for these services or for services that involve a third party, we may need to share some of your personal information when it is necessary for the third party to provide these services to you. These parties are not allowed to use your personal information except for the purpose of providing these services to you.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do this at any time by contacting us via the email address or phone number provided on our website or at the end of this policy.

You can also ask us the following questions at any time:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take all reasonable precautions to protect your personal information from unauthorised access. Your personal information is protected both online and offline.

Whenever we collect personal information, that information is encrypted and transmitted to us in a secure way if you use our services. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

Only our employees who need your personal information to perform a specific job are granted access to it and access is limited to that job. The computers/servers on which we store personal information are kept in a secure environment to protect it from unauthorised access.


We use “cookies” on our website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you will not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personal information on our website.

Some of our business partners may use cookies on our website (e.g., advertisers). However, you should note that we have no access to or control over these cookies.


This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site that this privacy policy no longer applies, and to read the privacy undertakings of any other site that collects personal information.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and disclose the requested information. Information requested may include contact information (such as name and shipping address), and demographic information (such as area code, age etc).

Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the quality of use of this site.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required in relation to personal information as a result of laws, international treaties, or industry practices. You may ask us to take note of any of these practises and laws and if we are able to do so within the Republic of South Africa, we will notify you accordingly.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +27 11 848 7400 or via email at